The Commission’s source of supply is the Little River in Western Massachusetts with raw water storage at its Borden Brook and Cobble Mountain Reservoirs.  Backup supplies are available through the Littleville Reservoir and the Springfield ( Ludlow ) Reservoir.  All water is filtered at the West Parish Filtration Plant in Westfield , Massachusetts either through the 60 MGD slow sand filters or the 60 MGD capacity dual-media rapid filtration plant.

 

Filtered water flows through 37 miles of transmission mains ranging in size from 42 to 60 inches.  The water flows to the storage tanks at Provin Mountain and then through 580 miles of distribution system piping to the Commission’s customers in Springfield and Ludlow . 

 

The Commission wholesales water to Agawam , East Longmeadow and Longmeadow and supplies partial service or peak service to Southwick, Westfield and West Springfield .

 

All water flows by gravity from the reservoirs to the Commission’s service area.  In addition, the Commission owns and maintains four drinking water pumping stations to increase pressure in certain portions of the service area.

 

The Commission serves a total population of approximately 250,000.  The Commission services approximately 43,500 water and 550 fire accounts throughout the water distribution system in Springfield and Ludlow .  The Commission services approximately 36,400 accounts in the Springfield sewer system.  The Commission’s customer base includes residential, business, industrial, and various public, private and non-profit accounts throughout its service area.  The average annual water sales are 37 million gallons per day (MGD).