New, replacements, main extensions, water, sewer, and fire services must be approved by the Commission.  The owner or owner’s representative may download appropriate application forms from this page or apply in person at:

Springfield Water and Sewer Commission

Customer Service Field Office

71 Colton Street

Springfield, MA  01109

413-787-6207

The applications must be submitted with the appropriate fee and supporting documents for the following:

Click on the following bookmarks for the appropriate application:

1. Residential Services for Water and Sewer

2. Commercial  and Industrial Services including Main Extensions, Fire Suppression Service and Sewer

3. Hydrant Meter Rentals

4. Secondary Meters

5. Wastewater Discharge Permits

6. Guides, Approved Contractor Listings, Rules/Regulations and Parcel Information

Residential Services for Water and Sewer Requirements:

  1. Site Plan or  GIS map including address and parcel number.

  2. Application fee (see application or Rules and Regulations for appropriate fee).

  3. For Approval Procedures, Application and Owner Authorization Forms click on icon:

Residential Water/Sewer Forms

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Commercial  and Industrial Services including Main Extensions, Fire Suppression Service and Sewer Requirements:

  1. Site Plan or GIS map including address and parcel number.

  2. Application fee (see application or Rules and Regulations for appropriate fee).

  3. Proposed Fire Services must be approved by the local fire department.

  4. Fire services require a plan showing approved back-flow prevention, which is submitted to the Commission.

  5. For Approval Procedures, Application, Owner Authorization Forms, Main Extension Forms click on appropriate icon:

Water/Sewer Service Forms

Main Extension Forms

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Hydrant Meter Rentals Requirements:

  1. Application fee (see Chapter 5 of the Rules and Regulations for appropriate fee). 

 2. For Application Form click on icon:

Hydrant Meter Rental Form

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Secondary Meters Requirements:

  1. For Plumbing  Procedures, and Application Form click on icon:

Secondary Water Meter Form

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  1.  Wastewater Discharge Application with instructions.  Click on icon.

  2.  Industrial Pretreatment Temporary Discharge Permit Application.  Click on icon.

Any questions please call I.P.P. at 413.452.1366

Industrial Pretreatment Application Form

Temporary Discharge Application

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Work To Be Performed By A Commission Approved Contractor, unless Otherwise Noted*.

 S New Residential Water and Sewer services must be installed by a Commission approved contractor (get listing below). 

 S    Commercial, Industrial, Fire Prevention Services including Sewer shall be installed by a Commission approved contractor (get listing below). 

 S    Replacement * services are usually replaced by the Springfield Water and Sewer Commission. 

 S    Any connection to the water distribution system shall be made by the Commission at the owner’s expense.  Any contractor installed service must be inspected by the Commission at the owner’s expense. 

       Guides, Approved Contractor Listings, Rules/Regulations and Parcel Information

   — For a list of Commission Pre-Qualified and Approved Contractors click here.

   — To view the Contractor Guidelines and Policies with Material Specifications click here.

   — To view the Commission Rules and Regulations click here.

   — Springfield parcels only:  Need a map of your lot?  Go to http://www2.springfieldcityhall.com/gis/

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